![]() Eventually, Alexa will be able to learn and expand its skills on its own without human supervision.Ĭurrently, it is using a combination of open source and human crowd sourcing: Multilingual Alexa users are investing their time to teach new languages to Alexa. Amazon is using deep learning: Alexa takes in all the information and interactions and uses a neural network based on cloud to further enhance its own capabilities. In longer term, the deep learning through artificial intelligence is set to overtake the human input in the expansion of Alexa’s skills. Developers can also make money through in-skills purchasing and Amazon Pay, which is voice activated purchasing of products and services on the Alexa platform. Based on customer engagement, Alexa Rewards are given out as monetary compensation. An array of system called Alexa Skills Kit(ASK) to support the development and launching process is provided. The total prize money was USD 3.5 million.Īmazon created a collaborative community to actively support the independent and corporate developers creating skills. This year’s theme was the improvement on human-AI voice interaction through the development of a “SocialBot,” in which dozens of university research teams participated. To generate interest for rapid development of technology intensive skills for Alexa, Amazon organizes annual contests. The resulting functions are called “skills,” being equivalent to apps for smartphones.Īlexa Skills can be added to the customer’s Alexa, then activated using voice command. In the short term, because Amazon cannot solely rely on its internal resources to develop all the necessary capabilities, it is relying on open source through collaborative communities and crowd contests to enhance the capabilities of the technology. What is Amazon doing to promote open source innovation? US Smart Speaker User by Brand, 2018 & 2020 In order to maintain market leadership and increase adoption both by the end consumer and other device manufacturers/content providers, promoting open innovation is the key for Alexa’s success. While Amazon is currently the market leader in smart speakers based on the Alexa platform, Google’s Home service has shown triple digit growth in the first quarter of 2018. Pathways to Just Digital Future Watch this tech inequality series featuring scholars, practitioners, & activists Because of the sheer number of possible devices, not necessarily limited to home devices in the future, and the possible skills (or applications, apps), Amazon has to rely on open source innovation to ensure widespread adoption of the platform. The Alexa Service Outside developers have created more than 30,000 skills for Alexa, allowing the customers to control more than 4,000 smart home devices offered by 1,200 unique brands. The Alexa technology has vast application. It is a most natural form of communication for humanity. This voice service is expected to become the central piece for the e-commerce and the smart home technology.ĭisruptions and expectations In the future, people will mostly interact with the machine(computer) and the internet(information) using voices as input. As a cloud based voice service platform, Alexa powers tens of millions of devices, both from Amazon (Echo, Fire TV, and Fire Tablet) and third parties. Amazon’s Alexa, launched in 2014, is at the forefront of the ongoing innovation. The next big shift in technology that will transform the way we communicate information and interact with our surroundings, including smart objects within the internet of things(IoT) framework, is here: The voice interface.
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